> ## Documentation Index
> Fetch the complete documentation index at: https://docs.quivly.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Calls Tab

> Call recordings with AI summaries, sentiment, action items, and a notes system — synced from Fireflies, Fathom, Granola, and other providers

## Overview

The Calls tab shows every recorded call with this customer, synced from your call recording integrations (Fireflies, Fathom, Granola), with AI-generated summaries and a notes system for capturing insights.

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## Layout

At the top: a metrics grid — **Total Calls**, **Avg Duration**, **Last Call**, **Total Time** — and a **Call Activity heatmap** of the last 12 months, colored by call sentiment.

Below that, a master-detail layout: a searchable list of call cards on the left, and the selected call's detail on the right. Search matches titles, participants, organizers, keywords, topics, summaries, and call type.

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## Call Details

Selecting a call shows:

* **AI summary** — overview, key points, and meeting type
* **Sentiment** — a score out of 5 with the AI's reasoning
* **Action items** — extracted tasks, with owners where detected
* **Signals** — growth and risk signals spotted in the conversation
* **Topics, keywords, and key quotes**
* **Participants** — attendee names and avatars
* **Watch** — opens the original recording at the provider

Calls still being analyzed show an "Analysis in progress" state.

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## Notes

Open the **Notes** button on a call to capture insights alongside it.

* **Rich text editor** — formatting, lists, links, and code blocks; **Cmd+Enter** to save
* **@Mentions** — mention teammates, or type `@Quivly` to ask the AI about the call
* **AI Q\&A** — ask questions like "What were the main concerns raised?"; the AI answers from the full transcript and summary, with clickable timestamp references, and you can save the response as a note
* **Prompt templates** — save reusable questions (shared across your organization)
* **Search** — filter notes by content or creator, with inline highlighting

Notes are grouped by date, newest first. You can edit or delete your own notes.