> ## Documentation Index
> Fetch the complete documentation index at: https://docs.quivly.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Integrations FAQ

> Common questions about connecting data sources to Quivly — permissions, syncing, matching, and troubleshooting.

<AccordionGroup>
  <Accordion title="Does Quivly write to my CRM, billing, or support system?">
    No. Data-source integrations are read-only. The only outbound activity is through agent tools (Slack, Gmail, Google Calendar) in steps your team configures.
  </Accordion>

  <Accordion title="Who can connect integrations?">
    Data sources are connected org-wide by an admin from **Settings → Integrations**. Agent tools like Gmail and Calendly are connected individually by each teammate.
  </Accordion>

  <Accordion title="How do I get product usage data into Quivly?">
    Three ways: connect your data warehouse ([Snowflake](/integrations/warehouses/snowflake) or [BigQuery](/integrations/warehouses/bigquery)), connect [PostHog](/integrations/product-usage/posthog), or push events from your backend to the [Usage Push API](/integrations/product-usage/api-overview).
  </Accordion>

  <Accordion title="A tool I use shows as 'coming soon' — what do I do?">
    Tiles like Zendesk, Intercom, Gong, Chargebee, Attio, Jira, Amplitude, and Mixpanel aren't connectable yet. Email [support@quivly.ai](mailto:support@quivly.ai) to prioritize one. For usage analytics tools, the Push API is usually a quick workaround.
  </Accordion>

  <Accordion title="How are records from different systems matched to one customer?">
    By identifiers like email domains and external IDs — a Stripe customer, HubSpot company, and Slack channel resolve to the same profile. You can review and adjust links; see [cross-system linking](/field-mappings/cross-system-linking).
  </Accordion>

  <Accordion title="How do I see whether a sync is working?">
    Open the integration's detail page — data-source integrations show sync activity and logs. Agent tools show a tool list and an activity log of calls instead (they don't sync data).
  </Accordion>

  <Accordion title="Can I control which fields come into Quivly?">
    Yes — field mappings under **Settings → Objects** control how external fields map to Quivly's model, including custom fields. See [field mappings](/field-mappings/introduction).
  </Accordion>
</AccordionGroup>