> ## Documentation Index
> Fetch the complete documentation index at: https://docs.quivly.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Ask Quivly in Slack

> Use the Quivly Slack bot to ask about customers, health scores, revenue, tickets, and calls — by DM, @mention, or thread reply.

Once your workspace has the [Slack integration](/integrations/communication/slack) connected, the same assistant behind [Ask Quivly](/product/ask-quivly) is available inside Slack.

## Ways to use it

* **DM the bot** — message Quivly directly and ask anything about your customers. Suggested prompts cover portfolio health, revenue, at-risk accounts, and support load.
* **@mention in a channel** — `@Quivly which accounts renewed this month?` runs the question in the channel.
* **Summarize a thread** — @mention the bot inside a thread with no question and it summarizes the thread and suggests next steps.
* **Reply in a thread** — once the bot has answered in a thread, follow-ups don't need an @mention.
* **App Home** — the bot's Home tab shows a portfolio summary: total customers, MRR, at-risk counts, and the top accounts needing attention.

## What answers look like

The bot replies with formatted Slack messages — headers, tables, and charts uploaded as images. While it works, it posts live progress updates and reacts with 👀, switching to ✅ when done. Answers can include follow-up action buttons and 👍/👎 feedback buttons.

It can also read image attachments you include with a question.

## Limits

* 10 requests per minute per Slack user.
* Thread context uses up to the last 40 messages.

## FAQ

<AccordionGroup>
  <Accordion title="Does the bot read all our Slack messages?">
    The bot answers where it's invited — DMs, @mentions, and threads it's part of. Separately, channels you've mapped to customers are ingested for conversation intelligence; see the [Slack integration](/integrations/communication/slack).
  </Accordion>

  <Accordion title="What if the bot says Slack isn't connected?">
    An admin needs to install the Quivly Slack app under **Settings → Integrations → Slack**.
  </Accordion>
</AccordionGroup>
