> ## Documentation Index
> Fetch the complete documentation index at: https://docs.quivly.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# See Intercom support alongside customer context

> Bring support conversations and tickets into customer profiles with their available status, priority, and response information.

[Back to What's new](https://docs.quivly.ai/changelog.md)

[<time dateTime="2026-10-12">October 12, 2026</time>](https://docs.quivly.ai/updates/2026-10.md)

v1.12.0

# See Intercom support alongside customer context

Bring support conversations and tickets into customer profiles with their available status, priority, and response information.

Connect Intercom under **Data → Integrations** to bring conversations and tickets into Quivly's customer support view. Available context includes status, priority, response metrics, and satisfaction ratings.

Set up your CRM first. Intercom links to existing customers through a matching company domain or an existing CRM contact; importing a ticket does not automatically create a customer account.

Follow the [Intercom setup guide](https://docs.quivly.ai/integrations/support/intercom.md).


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