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Overview

The Customer List is your central view for managing all customers. It displays data from your connected integrations in a unified, customizable table. Click Customers in the main navigation. The page always opens in a view — your default view, or All Customers.

Table Columns

Default columns include: Any customer field can be a column — including custom fields and product usage metrics (with 30d/60d/90d/180d/1y period options and trend indicators).

Customizing Columns

Two ways:
  • + Add column at the end of the table — add an existing attribute, or create a new standard or AI attribute on the spot.
  • The Settings gear in the header — its Columns section toggles and reorders columns.
Columns can be pinned and resized in the table.

Search & Quick Filters

  • The search bar finds customers by name or domain.
  • The My Accounts chip filters to customers where you’re the CSM owner.

Filtering

Click the Filter control in the header to build filters: pick a field, an operator, and a value. Applied filters show as removable chips above the table. Conditions combine with AND logic. Operators vary by field type:

Sorting

Click any sortable column header to sort ascending; click again for descending.

Saved Views

Your current filters, columns, and sort can be saved as a named view — see Custom Views.

Adding & Managing Customers

  • Add customer creates a customer manually.
  • Select rows with checkboxes for bulk actions: delete, or assign a CSM to all selected customers.
  • Each row’s three-dot menu can remove the customer; clicking the row opens the customer’s profile.