Connecting
Each teammate connects their own account:- Go to Settings → Integrations → Gmail.
- Click Connect — a Google sign-in popup opens.
- Approve access.
Where it’s used
- Actions — email steps in the Execute modal can send as “My account” once you’re connected.
- Agents — App Action steps can send as the record’s CSM owner, a specific teammate, or the agent’s publisher (each of whom needs their own connection).
FAQ
Does Quivly read my email?
Does Quivly read my email?
Connecting Gmail here does not create an inbox sync — it’s used to act (draft/send) through your account when a step you review or configure calls for it.
What happens if the chosen sender hasn't connected Gmail?
What happens if the chosen sender hasn't connected Gmail?
The step prompts with a Connect button, and agents can be configured to fall back to the publisher’s connection.
