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Google Calendar is an agent tool: it doesn’t sync your calendar into Quivly. It lets agents and actions create events as you — like scheduling a check-in call directly from a drafted recommendation, with attendees picked from the customer’s contacts.

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Connecting

Each teammate connects their own account:
  1. Go to Settings → Integrations → Google Calendar.
  2. Click Connect — a Google sign-in popup opens.
  3. Approve access.
The connection is per user. The integration page lists the available tools and an activity log.

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Where it’s used

  • Actions — calendar event steps open a composer with date, time, duration, and attendees from the customer’s contacts.
  • Agents — App Action steps can create events as the CSM owner, a specific teammate, or the agent’s publisher.

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FAQ

This connection is for creating events through steps you configure or review — there’s no calendar sync feeding Quivly’s customer data.